Below are the Frequently Asked Questions about the Technical Stuff but if they do not answer all your queries please email us at info@trail-a-mate.com or click on `Contact Us`…..

Q. Can Trail-A-Mate be fitted to my caravan?

A. Yes, Trail-A-Mate has been designed specifically to fit caravans, trailers and horse boxes into the existing standard jockey-wheel clamp.

Q. Can the brackets for the jacking point be fitted to my caravan?

A. Yes, almost all caravans built over recent years have the two holes already drilled in the chassis just behind the rear wheels. This is where the brackets are attached and so there is no drilling or alteration of the chassis.

Q. If I purchase a Trail-A-Mate, do I need to buy a separate jack?

A. No, the Trail-A-Mate is designed to be used as both a jockey-wheel and a jack, minimizing the need to carry unnecessary equipment on holidays with you or to carry extra items in your vehicle.

Q. Will Trail-A-Mate lift my double axel caravan?

A. Yes, Trail-A-mate will lift your double axel caravan high enough so you could change both wheels on one side of the caravan at once should you have to. However, it is recommended that should you have to change both wheels together, the caravan should be supported using appropriate vehicle stands.

Q. But my double axel caravan weighs over 2 tons when fully loaded, can I still use the Trail-A-mate?

A. Yes, Trail-A-Mate has a safe working load of 1000kg. When you are jacking using the Trail-A-Mate, you are not lifting the entire weight of the caravan, you are lifting approximately 1/3 or less of the vehicle weight at each of the jacking points.

Q. If I get a flat tyre, will I still have to climb underneath the caravan or trailer to jack it up?

A. No, Trail-A-Mate is designed so that it is operated from a standing position, using a minimum amount of effort, preventing you from having to climb underneath your van or trailer, making it not only easier, but a much safer option

Q. How high will my Trail-A-Mate lift fully extended?

A. Trail-A-Mate has the capacity with the base plate fitted, to lift from as low as 6/7 inches (170mm) above the ground to a height of 15inches (380mm) in one straight lift.